Services
Detailed breakdown of architectural and design services, including Force.com application design, SaaS development, and AppExchange applications.
Focus Areas
Five practices covering how applications are modeled, built, and delivered on Salesforce, Force.com, and the cloud.
Modeling the platform's data, logic, and interface layers into a coherent application architecture.
Structuring cloud deployments so services, data, and integrations stay maintainable as they scale.
An embedded architect working inside your Salesforce CRM program alongside internal teams.
End-to-end delivery of software as a service applications built on the Force.com platform.
Packaging, positioning, and preparing applications for distribution in the Salesforce AppExchange marketplace.
Related design disciplines that connect to the service lines above.
Delivered Innovation was founded in 2006 and works across Salesforce CRM, Force.com, and cloud system design. The team includes CTO Michael W. Topalovich, and the practice extends from application design through SaaS delivery.
Engagements begin with the business process, then shape the data model, business rules, workflow, user interface, and analytics around it — so the architecture can evolve with the business rather than constrain it.
A quick view of each practice and what it covers.
| Service | Focus |
|---|---|
| Force.com System Architecture & Application Design | Data model, business rules, workflow, user interface, and analytics on Force.com. |
| Cloud System Design & Architecture | Cloud service design, analytics, and system-level architecture. |
| Architect in Residence: Salesforce CRM | Embedded Salesforce CRM architecture guidance for internal teams. |
| Force.com SaaS Application Development | Design, development, and delivery of SaaS applications on the Force.com platform. |
| AppExchange Applications | Application design and packaging for the Salesforce AppExchange marketplace. |
Delivered Innovation can be reached at 350 S. Northwest Highway Suite 300, Park Ridge, IL 60068, by phone at (888) 645-2604, or by email at info@deliveredinnovation.com.
Contact UsDelivered Innovation is a Chicago salesforce.com consulting partner focused on post-implementation work for growing B2B companies. Rather than leading with a greenfield platform sale, the practice centers on the phase where a Salesforce environment is already in place and needs to be shaped into something that reflects how the business actually operates. That stage tends to be where friction accumulates: brittle data models, redundant workflows, and automations that were added quickly under pressure and never revisited. Post-implementation consulting treats those accumulated decisions as the starting point for design, not as sunk cost to be defended.
Salesforce and cloud architecture design services form one of the core service lines, covering Force.com application design, SaaS development, and AppExchange applications. This work sits at the modeling layer, where data, objects, and relationships are decided before any code is written. Good architecture makes later automation possible and keeps future change inexpensive; poor architecture quietly taxes every release that follows. Designing the foundation with business process in mind also helps teams avoid the common pattern of letting platform capabilities dictate how work gets done, rather than the other way around.
Five design and architecture service lines cover how applications are modeled, built, and delivered on Salesforce, Force.com, and the cloud, including Force.com system architecture and application design, cloud system design, architect in residence, Force.com SaaS development, and AppExchange applications. Each line addresses a different point on the delivery path, from structural modeling through to packaged product development. The range matters because growing B2B organizations rarely need only one of these; they need the right sequence, so that foundational design decisions land before development pressure arrives.
Working with an experienced Salesforce partner in Chicago typically begins with a methodology that favors disciplined execution: agile project structure, defined roadmap reviews, health checks, and clear leadership at each phase gate. These practices give growing companies visibility into what is being built and why, which matters when a business is scaling and change requests arrive continuously. An architect in residence model keeps senior technical judgment close to the delivery team, while regular reviews keep scope honest and prevent architecture drift as additional requirements accumulate over time.
Writing by Michael W. Topalovich on cloud platforms, service delivery models, and software testing.
How cloud computing and an analyst-driven approach to development reshape technology service delivery.
Unit testing, integration testing, and user acceptance testing on a rapid development platform.
Reusable design patterns for connecting SaaS and cloud services, from Cloud Camp Chicago.
Talk with the Delivered Innovation team about application design, SaaS development, and architecture work.