About Delivered Innovation

Delivered Innovation was founded in 2006 and specializes in SaaS application design, development, and delivery. The team rapidly develops Software as a Service applications on the Coghead SaaS delivery platform, pairing hands-on application engineering with architectural design work.

Alongside its own application delivery, the company provides Salesforce CRM, Force.com, and cloud system architecture, application design, and integration services. Core capabilities include Salesforce project architecture, Salesforce integration, CRM process design, Force.com system architecture, and cloud system design.

Michael W. Topalovich serves as CTO, and writes regularly on Force.com, cloud design patterns, and the effect of platform-as-a-service on technology service delivery models.

Delivered Innovation is a Chicago-based Salesforce consulting partner focused on post-implementation work for growing B2B companies. Rather than leading with lengthy discovery or greenfield installs, the team helps organizations get real value out of systems already in place, refining configuration, improving adoption, and connecting Salesforce with the wider business. Founded in 2006, the company has spent years building practical expertise in cloud platforms, business process design, project leadership, and agile delivery, giving it a clear vantage point on where implementations stall and where measurable gains actually come from.

The company pairs hands-on application engineering with architectural design thinking, delivering SaaS applications on its own Coghead delivery platform while supporting clients across design, development, automation, and roadmap review engagements. Its methodology emphasizes close collaboration, iterative delivery, and a health check style review of existing processes before recommendations are made, so that improvements are grounded in how teams already work. For growing B2B organizations that need a dependable Salesforce partner in Chicago, Delivered Innovation positions itself as a long-term ally focused on scalable growth rather than short-term projects.